CANCELLATION OF INDIVIDUAL BOOKINGS                                                        

1. A cancellation of an Individual Booking will only be valid if made in writing and shall only be effective upon its acknowledged receipt by the Company.                                                

2. Cancellation charges shall apply as set out below:                                                       

2.1. in the event of a cancellation of a confirmed booking 61 (sixty one) days or more prior to the date on which the Services are set to commence, the full 20% (twenty percent) advance payment will be forfeited;                                

2.2. in the event of a cancellation 60 (sixty) to 31 (thirty one) days prior to the date on which the Services are set to commence, 50% (fifty percent) of the total payment in respect of the booking will be due and payable;                   

2.3. in the event of a cancellation 30 (thirty) days or less prior to the date on which the Services are set to commence (including any "no shows"), 95% (ninety five percent) of the payment in respect of the booking will be forfeited.

PLEASE NOTE: Should clients fail to arrive on the due arrival date, start their trip after departure or leave before its completion, no refund will be made